Our Satisfaction Guarantee

At Care Copenhagen, we value our customers' satisfaction. We always strive to deliver the highest quality products and services. That's why we offer a satisfaction guarantee to ensure you feel confident about your purchase.

100% Satisfaction or Money Back

We are so confident in our products that we offer a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your purchase, you can return it within 100 days for a full refund. All you have to do is contact our customer service team and we will help you through the return process.

Easy and Convenient Returns

We want the returns process to be as simple and hassle-free as possible for you. Please contact our customer service and we will send you a prepaid return label. Once we have received the returned product, we will process your refund as soon as possible.

How does it work?

1. Contact us : If you wish to return a product, please first contact our customer service, (support@carecph.com)
2. Return the product : Pack the product securely and use the return label to send it back to us.
3. Get your money back : Once we have received the product and checked it, we will refund the amount to your account within a few working days.

What does the warranty cover?

Our satisfaction guarantee covers all products purchased from Care Copenhagen - except for the products in our HairCare series. If you have any questions or concerns, you are always welcome to contact us.

Contact us

If you have any questions about our satisfaction guarantee or need assistance with a return, you can contact our customer service via phone, email or our contact form on the website.