Delivery and Shipping

  • You can expect to receive your order within 1-3 delivery days. If you place your order before 14:00, it will be shipped the same day.

    When we ship your order, you will receive a confirmation email with a tracking number. Do not worry if the system says that the tracking number does not work - it typically takes 24 hours for their system to register a new shipment. If you have not received your order within 7 days, please contact us so that we can contact GLS.

  • We primarily use GLS for our deliveries, and we offer free delivery throughout Denmark to your nearest parcel shop, or home delivery for DKK 39.


    You can expect your package to arrive within 1-3 days. When we ship your order, you will receive a confirmation email with a tracking number. Don't worry if the system says that the tracking number does not work - it typically takes 24 hours for their system to register a new shipment.


    If you have not received your order within 7 days, please contact us so that we can contact GLS

Returns and Exchanges

  • Learn more about our refund policy by clicking here

Customer service

  • Customer service:
    Every day: 8-16

    Contact us at:
    kundeservice@carecopenhagen.dk